Step 1: Select the product you would like to buy.

Step 2: Confirm your size and quantity.

Step 3: Select “Add to Cart.” A pop-up will appear, giving you the option to proceed to checkout or exit by clicking the “X” to continue browsing.

Step 4: If you choose to continue browsing, you can view your cart at any time by clicking the shopping bag icon in the top-right corner of the page.

Step 5: When ready to checkout, simply click on your shopping bag/cart and select “Checkout.”

Step 6: Enter your shipping and billing details. Buck and Grove will notify you once your order has been fulfilled.

OR

If you want to place a custom bulk order, click on the Bulk Ordering tab at the top of the page and fill out the required details.

Standard

As soon as an order is confirmed we begin the process of getting your order packed and dispatched. Depending on the time the order is placed with us by a
customer, parcels leave either on the same day or the very next day. A
confirmation email with a tracking number is then sent to each customer.

Shipping times depend on the delivery location within South Africa or Internationally.

Shipping arrangements and terms and conditions will be agreed at checkout.

Refer to shipping policy.

Customised

For customised orders additional manufacturing lead time needs to be provided.

Note: the timing may vary depending on the size of the order, location and the required customisation

Please contact us at info@buckandgrove.co.za for more information.

Standard delivery within South Africa is FREE for orders totalling R700
or more. 

Standard delivery within South Africa for orders less than R700 is calculated at checkout.

International delivery fees are calculated at checkout including duties and taxes imposed by the relevant country, an amount which is guaranteed at checkout.

Bulk orders are negotiated separately.

Depending on capacity - we may offer express delivery as a choice upon purchase of your product. This will come with an additional delivery charge as agreed.

Please note - this is not an overnight option- and next day delivery is not guaranteed. However - this should shave off a day or two compared to regular delivery depending on your location within South Africa.

Orders that are purchased as express will be prioritized on our end to be dispatched as soon as possible.

We ship all over the world. These costs and the terms and conditions will be agreed on placing the order.

We have two courier options for international shipping. Please select your desired option ay checkout. The shipping fee will be automatically calculated during checkout based on the size and weight of the items purchased. In some cases (generally high value items) the customer will be required to pay Import Duty/Tax as imposed by your country, over and above the price of the order. The duties and taxes amount is calculated at checkout (included in the shipping fees) and is guaranteed. Most often the Customs and Import Duty Tax is charged on orders that are of high value and above the base value determined by your country. No additional charges will be applicable.

Please note that no refunds/exchanges are available for any customised orders placed with Buck and Grove (Pty) Ltd. These orders are handled on a client-to client basis, ensuring that each product is tailored to your specific requirements.

Before placing an order, we strongly encourage you to ask any questions or request clarifications regarding the product, process, or specifications to avoid any misunderstandings. Our team is available to provide all necessary details and assist with any enquiries to ensure you are fully informed and confident before finalising your purchase.

We offer 30-day returns/exchanges or standard items only. Returns can be lodged by contacting info@buckandgrove.co.za.

Returns specifically excludes personalised products.

Where applicable, the product must be in its original packaging with all seals intact as at the point of sale.

The goods are unused and undamaged.

All returned goods are inspected to ensure that they are undamaged, unused and in the original packaging.

Buck and Grove reserves the right to refuse a return if the product shows signs of use, has been damaged or is not in the original packaging.

SALE ITEMS: No returns or refunds on sale items will be accepted, however an exchange for a different size or colour of the same value may be requested within 30 days of purchase.

Regrettably, we do not offer international returns or exchanges.

Mohair does not retain dirt. Mohair seldom requires cleaning unless there is a spill or stain. Our mohair products are durable and long lasting and can last a lifetime provided that they’re cared for properly. Please follow care instructions.

Store your blankets/throws in a cool, dry place and on a flat surface. Do not hang your mohair blankets/throws and do not store them in plastic as this can cause moisture build up.

When storing your blanket, it's best to place it in a bag made of natural fibre so that it can be protected from the elements while still being able to 'breathe'.

Can I dry clean my Mohair blanket?
Yes, Mohair blankets should be dry cleaned by a reputable cleaner. Always check the care label.

Can I hand-wash my Mohair blanket?
No, we do not recommend this.

How should I dry my Mohair blanket?
Lay the blanket flat or hang it to dry, as Mohair dries quickly. Once dry, give it a gentle shake or brush with a stiff hairbrush to restore its soft pile. Avoid using firm strokes to prevent damage.

Can I tumble dry my Mohair blanket?
No, tumble drying is not recommended as it can damage the fibres. Always air dry your Mohair items.

Why does my Mohair blanket shed?
Shedding occurs naturally with Mohair fibres, especially in new blankets or when fibres are not properly secured. However, due to the blended excellence of Buck and Grove, the shedding of our blankets is minimal.

Will the shedding stop?
Yes, shedding decreases over time with regular maintenance like brushing and proper washing.

How can I refresh my Mohair blanket?
Gently shake the blanket or brush it with a stiff hairbrush using soft strokes. This helps fluff the fibres and bring back its smooth, plush feel.

What can I do about tangles?
Carefully brush out any tangles with a stiff hairbrush. Be gentle to avoid pulling or damaging the fibres.

How do I fix flattened areas?
Flattened spots can be revived by brushing them lightly or giving the blanket a firm shake. This redistributes the fibres and restores the original texture.

No, mohair has innate elasticity preventing shrinkage. Our blankets and throws are also treated for shrinkage. Follow the care instructions and your blanket will last for life.

What is Mohair?
Mohair is a luxurious, silky, natural fibre from the fleece of the Angora goat. Known for its softness, durability, and natural sheen, mohair is often referred to as the "diamond fibre."

What makes a Mohair blanket special?
Mohair blankets are prized for their lightweight feel, exceptional warmth, and durability. The fibres naturally regulate temperature, keeping you warm without overheating, making them ideal for all seasons. They are also made to last a lifetime.

Is Mohair sustainable?
Yes, Mohair is a sustainable and eco-friendly fibre. It is biodegradable and produced from renewable sources, as Angora goats are sheared without harm.

What does a Mohair blanket feel like?
A Mohair blanket is soft, plush, and smooth to the touch, with a unique downy pile that adds comfort and elegance.

How do I care for a Mohair blanket?
We recommend dry cleaning only

What are the benefits of using a Mohair blanket?

• Sustainable: Eco-friendly and good for the environment and planet.
• Warmth: Excellent insulation with a lightweight feel.
• Durability: Resistant to wear and tear and maintains colour over time, ensuring a long lifespan.
• Aesthetic Appeal: Naturally shiny and vibrant with a unique texture, adding a touch of luxury and elegance to any space.

Nylon yarns are much stronger and thinner than mohair. If you only use mohair the yarn will pull apart and the blanket/socks will disintegrate. Nylon is a core fibre around which the mohair is spun and another nylon yarn spun around these as a binder. The nylon composition in our products is very small.

For support, please send an email to info@buckandgrove.co.za or check our dedicated FAQ page and let us know how we can assist you.

Our support team is available Monday to Friday from (CAT) 08:00 to 17:00.